Recruitment Coordinator

Happy Travels is the largest youth adventure travel agency in Australasia. We have 22 retail branches between Melbourne, Sydney, Byron Bay, Brisbane, Airlie Beach & Cairns.

With a mission to create unforgettable travel experiences, we offer a range of services including booking activities, campervans, hostels, group tours, and travel packages. Our core customer base is young travellers and adventurers from around the globe. We are currently seeking a passionate and organised Recruitment Coordinator to join our team in Byron Bay.

Key Responsibilities:

- Coordinate and manage the end-to-end recruitment process for various positions within the company.
- Screen CV’s & Video Applications.
- Arrange all successful candidates' second interviews with potential managers.
- Conduct interviews where necessary
- Work closely with department hiring managers to understand staffing needs and develop effective recruitment strategies and forecast future hiring needs.
- Advise hiring managers on interviewing techniques.
- Source and attract candidates through various channels, including job boards, social media, and networking events.
- Screen resumes, conduct initial phone interviews, and schedule in-person interviews with hiring managers.
- Advise candidates on whether they have been successful after interview process.
- Track recruitment metrics i.e. time to hire, cost per hire.
- Maintain accurate and up-to-date records of all recruitment activities in our applicant tracking system (ATS).
- Research and choose the most effective job advertising opportunities.
- Update weekly KPI trackers for current employees.
- Coordinate employee happiness surveys on our employee HR portal.
- Build the company’s professional network through relationships with HR/Recruitment professionals, colleges, Universities and other partners.
- Conduct Labour Market Testing as a requirement for employee sponsorship applications.
- Conduct Happy Travels overseas work and travel internship programme.
- Provide a positive candidate experience by ensuring timely communication and feedback.
- Assist in the development and implementation of employer branding initiatives.
- Support onboarding processes to ensure new hires have a smooth transition into the company.
- Contribute to continuous improvement initiatives to enhance recruitment practices.

Qualifications:

- Previous experience in recruitment, preferably within the sales, travel or hospitality industry.
- Strong understanding of recruitment best practices and tools.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Highly organized with strong attention to detail.
- Proficient in using applicant tracking systems (ATS) and other recruitment software.
- Passion for travel and adventure is a plus.

What We Offer:

- A vibrant and inclusive workplace culture.
- Opportunities for career growth and professional development.
- Competitive salary and benefits package.
- Travel discounts and perks for exploring new destinations.
- An opportunity to be part of a team that creates unforgettable travel experiences.

Pay: $65,000.00 – $80,000.00 per year

Benefits:

- Employee discount
- Employee mentoring program
- Professional development assistance
- Visa sponsorship opportunities