Restaurant Supervisor Or Seasoned Front Of House Professional

Escape the ordinary and build something extraordinary.

Imagine waking each day to the peaceful rhythm of Macquarie Harbour, surrounded by nature’s untouched beauty, with the call of the wild echoing in the air. Your daily walk to work leads you to the heart of Risby Cove’s renowned waterfront boutique hotel and restaurant, where you’ll play a pivotal role in shaping the service experience for guests from around the world. At night, you’ll help create a luxury dining experience that will leave a lasting impression on everyone who walks through our doors.

Risby Cove – a storied waterfront property in Strahan on Tasmania’s remote West Coast – is undergoing an exciting transformation into one of Tasmania’s most iconic luxury destinations. We’re searching for a talented and experienced Restaurant Supervisor (or seasoned Front of House professional) who’s eager to help lead this transformation and deliver exceptional guest service in a high-end environment.

This is a rare opportunity to take on a leadership role in a luxury boutique hotel while working in one of Tasmania’s most stunning and undiscovered locations.

Why This Role Is Different:
- Shape your own legacy: As part of our transformation, you’ll have the chance to make a real impact in creating a world-class guest experience and building a front-of-house team that’s second to none.
- Live where people escape to: Strahan is a remote, wild, and beautiful part of Tasmania – sitting on the edge of World Heritage wilderness, with ocean, river, rainforest, and mountains at your doorstep.
- Luxury meets adventure: Work in a premium environment where every day brings new opportunities to curate unforgettable dining experiences for our guests.
- Bring a partner: We welcome expressions of interest from couples or management duos looking to move

About The Role:
In this key leadership position, you will oversee all aspects of the restaurant floor, ensuring that every guest receives an unforgettable experience. You’ll also work closely with the wider team to maintain operational excellence, helping us create a seamless experience that sets the standard for luxury in Tasmania.

You will be responsible for:
- Leading and mentoring the front-of-house team to deliver consistently exceptional service
- Managing the restaurant floor, including opening and closing duties, guest interactions, and ensuring smooth service
- Overseeing inventory management of beverages and maintaining stock levels
- Inducting and training new team members, ensuring high standards are consistently met
- Collaborating closely with the hotel manager and kitchen team to ensure exceptional guest experiences across all touchpoints
- Maintaining a positive and professional atmosphere in the restaurant, fostering a cohesive team culture
- Supporting the growth of a brand that values authenticity, sustainability, wellness, and extraordinary guest experiences

Who We’re Looking For
You are:
- A passionate hospitality professional who thrives on delivering excellence in service
- A natural leader who enjoys inspiring and developing a team, while leading by example
- Experienced in luxury or fine-dining environments with a strong focus on guest satisfaction
- Comfortable working in a remote, nature-filled environment where adventure and relaxation are intertwined
- An excellent communicator with strong problem-solving skills, able to engage with guests, staff, and suppliers to create a welcoming atmosphere
- Proficient in managing the restaurant floor with an eye for detail and an understanding of larger operational goals

Qualifications & Experience:
- At least 2 years in an upmarket restaurant, luxury hotel/resort/lodge, or fine dining establishment.
- Strong leadership skills, with the ability to motivate and inspire a team
- Previous experience in high-end dining environments (desirable) or luxury hospitality (desirable)
- Excellent organisational skills and experience in managing restaurant operations
- Experience with guest relations, managing customer expectations, and resolving complaints effectively
- A proactive approach to service delivery, always looking to enhance the guest experience
- Housekeeping experience in a 4 or 5-star hotel is highly desirable and may lead to additional hours

What We Offer
- Competitive salary package
- Flexible hours - can be negotiated from 25 hours per week up to full time
Staff accommodation
- The chance to play a key role in the development of Risby Cove as a luxury destination
- A career opportunity that offers a unique lifestyle in one of Tasmania’s most stunning locations
- The opportunity to work with a tight-knit, dedicated team redefining luxury in Tasmania

Are you ready to lead something extraordinary?
We’d love to hear from you.