Collections Officer

🚀 Join ARMA as a Collections Officer

Alexandria, NSW | Full-Time | Entry Level Role!

Looking to launch your career in customer service? Join ARMA Group, an ASX-listed leader in credit management, helping some of Australia’s biggest brands resolve debt with empathy and innovation.

🌐 www.armagroup.com.au

👇 What You’ll Be Doing:
Handling inbound & outbound calls with care and professionalism
Supporting customers facing financial hardship
Negotiating fair, compliant payment solutions
Resolving account issues and overcoming objections
Hitting KPIs while living ARMA’s Core Values

💡 What You’ll Need:
Strong communication skills (verbal & written)
Confident with Microsoft Office & quick to learn systems
Empathy, resilience & emotional intelligence
Great time management and attention to detail
Customer service experience is great, but not essential!

🎁 Why ARMA?:
Full training and clear career pathways
Incentives and bonus rewards
Wellness support via Employee Assistance Program
Onsite gym, games rooms, and team social events
A high-performing, supportive team culture
Be part of a fast-growing, ASX-listed national brand

❤️ ARMA Welcomes Diversity
We’re proud to be an equal opportunity employer, embracing diversity across gender, culture, disability, and identity. If you meet the criteria, we want to hear from you.

✅ Apply Now!
📩 Send your resume and cover letter to: [email address removed]
🛂 Applicants must have valid Australian work rights
🔍 Police check required for successful candidates

Start your career with purpose — join the ARMA family today