Hostel All Rounder/receptionist - Brisbane

Casual Receptionist/All Rounder – Backpacker Hostel, Brisbane

The Mahony Group is seeking a casual receptionist for our hostel in Brisbane. If you’re a dynamic, energetic individual with a knack for multitasking and a passion for customer service, we’d love to hear from you!

Casual base rate 32.31 per hour + appropriate penalties and loading

What We’re Looking For:

- Thinkers & Problem solvers
- Ability to work independently and thrive in a fast-paced environment.
- A proactive, can-do attitude focused on keeping busy and improving processes.
- Strong communication skills and a friendly, approachable demeanour.
- A willingness to assist with various tasks, from guest services to general cleaning.
- Someone who wants to learn, progress and grow their career in the hospitality industry.

*Speaking another language is favourable but not required.*

Responsibilities:

- Checking guests in and out efficiently and professionally.
- Providing exceptional customer service, including resolving complaints.
- Managing bookings, taking payments, and updating reservations.
- Responding to guest inquiries via email.
- Keeping communal areas clean, including kitchen cleaning.
- Undertaking general cleaning tasks during quieter periods.

What’s In It for You?

+ Be part of a fun and energetic environment, perfect for meeting new people from around the world.
+ Opportunities to grow and contribute to the improvement of the business.
+ Ability to get discount at our other hostels across Cairns, Brisbane and Melbourne, and discounted food and drinks in our pub venues.