Excellent Base + Bonus Structure
About the role:
In this role you will be responsible for the day to day leadership and management of a Santa Photography set for our upcoming 2016 Santa Photography operations in the Gold Coast area. You will manage a small team with a major focus on leading and motivating the staff to achieve seasonal sales targets. We are looking for Set Supervisors who lead by example in providing exceptional customer service by creating a fun and interactive Christmas experience for everyone visiting Santa.
Reporting to the allotted Area Supervisor, you will work closely with other key internal stakeholders including the Technical Support and Customer Service Teams to ensure the Scene to Believe brand and services continue to be positioned as industry leading.
You will be responsible for:
Leading, managing and motivating the team (approx.. 5-10 staff) on your photography set to achieve sales targets
Driving customer service excellence on the photography set – not just focusing on the Santa customer but each respective Shopping Centre client
Training of all staff on your photography set
Ensuring the successful and smooth operation of all photography equipment and provision of technical support when required
Daily reporting, to both Shopping Centre Management and Scene to Believe Head Office
Ongoing administrational tasks
To be successful in this role you will have:
Experience in managing, recruiting and training high performing retail teams
Impeccable customer service skills
Excellent communication skills, written and verbal
Ability to work with children and families
High level time management skills with the ability to deliver in all situations whilst maintaining attention to detail
A proactive approach to management
An ability to work autonomously and as a part of a team
Critical thinking and analytical skills
Basic skills in the use of Microsoft Office (Word and Excel)
Photographic and retail skills are preferred; however full training will also be provided to the successful applicant.
Due to the nature of our business you will need to be available in the following capacity:
Casual employment from end-October to undertake 5 full days of training
Full-time employment, 6 days per week – including weekend work, if required through November 2016 and December 2016. Actual full-time commencement dates will be confirmed during interview process as it varies between stores. The most common start date across all stores being 12th November 2016.
Casual employment for the period 24th December 2016 to mid-January 2017 to assist in post-season requirements such as return logistics, store feedback compilation and other administrational tasks
Scene to Believe as an Employer:
Scene to Believe provide a variety of innovative photography, social media and video experiences to retail, corporate and private event clients, employing approx. 1,200 people Australia wide. Our Santa Photography program goals are to create an unforgettable Christmas experience for all families visiting Santa each year by providing exceptional customer service and products.
Our culture is key to making Scene to Believe a really great and fun place to work and we look forward to the successful candidate not only fulfilling the roles responsibilities but also adding to our existing great culture.
If you are looking for a role that offers great variety and challenges wrapped in whole lot of Christmas fun, all while working in a supportive and team-based environment PLEASE APPLY.
This job vacancy was been posted over 40 days ago, but is still active and currently accepting new applications.
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Scene to Beleive
Member since: September 2016