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Administration Assistant / Customer Service Junior

Money Mart Direct Slacks Creek, Brisbane

Job Description

A casual position has become available within a growing Finance Brokerage in Slacks Creek, for an for a Administration Assistant /Customer Service Junior. This position would suit a school leaver or someone who would like a career change and is wanting to get in to the Finance industry.

In this role you will be directing client applications to a team of Finance Brokers, where you will be following up with clients for any additional information required via phone, email or texts, where required and in a timely manner. Accurate data entry of client information into several databases, as well as answering in bound calls and other administrative duties where required.

This would suit a bright, happy and reliable person, with excellent customer service skills and phone manner. You will have sound computer literacy, preferably with Mac experience (but is not essential). Attention to detail and accuracy is a must. You will have the ability to multi-task, have excellent time management skills and can work well under pressure. You will need interpersonal skills to be able to work well within a team and the diligence to work unsupervised when required.

In return you will be working with a great team of Brokers within a busy Finance Brokerage. There is also the potential to up-skill yourself for career advancement within the company. All the necessary training will be provided.

This role involves

Data Entry
File Creation
Inbound and Outbound Calls
Following Up with Client, via email, phone or text
General administration tasks
The successful candidate will posses:

A strong work ethic with an enthusiastic attitude
Ability to work well with others and take direction
Willingness to learn and grow
Good computer literacy and tech savvy
Excellent customer services skills
Good time management and organisational skills
Strong attention to detail

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Money Mart Direct

Member since: January 2019