What we have on offer for you:
Aegis is currently recruiting for Service and Sales consultants for our newest Energy campaign. In this Service and Sales Consultant position your focus will be on answering customer enquiries and working towards daily sales targets. Acting as the face of the company, you will provide a professional, efficient service; taking ownership to achieve positive outcomes.Typical calls include providing information on the products and services, benefits and operation of the company, billing issues, general membership services and sales enquiries.
Start date: Monday, 11th of February 2019
Melbourne CBD, close to public transport
Rotating Roster – 8:00am till 6:00pm Monday to Friday
35 Paid hours per week
12 month Fixed Term contract: $22.04 per hour plus superannuation plus leave entitlements (pro rata)
5 days paid class room training
Reward and recognition program, social club, smart casual attire + more
Opportunity to develop a career with a global organization
Fun and rewarding call centre
What we are looking for:
Previous customer service and sales experience in call centre, hospitality or retail
Energy sales experience highly regarded
Strong ability to resolve customer issues
Robust verbal & written communication skills
High attention to detail
A true passion for providing exceptional customer service
How do you join our team?
It's easy, apply today!!
Login or Register to Apply Online
Not already a member? Register for free and create your online resume to apply. If you are already registered or have applied for a vacancy before, you can login below.
Aegis Australia pty ltd
Member since: November 2018
Aegis is a global outsourcing and technology company committed to impacting clients' business outcomes by focusing on enhancing customer experience across all touch points and channels. Aegis was founded 30 years ago in the US and now has operations across 43 Locations in 9 countries, over 5 continents with 40,000+ Employees. Aegis services over 300 clients from verticals such as Banking and Financial Services, Insurance, Technology, Telecom, Healthcare, Travel & Hospitality, Consumer Goods, Retail, and Energy & Utilities.
About the role and responsibilities
Reporting to the Student Services Team Leader, you will be responsible for providing first-contact resolution to students on a variety of topics including course information, administration, admissions, enrolment fees, scholarships and assisting with online enrolments and in using the Student Portal. You will provide accurate information with respect to course information and encourage prospective student
Call Centre & Customer Service