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Head Detailer For Campervan Rental Wanted

Australian Auto Network Botany, Sydney

Job Description

We are hiring - Detailer needed in Sydney

Are you dynamic, self-driven and a go-getter that gets the job done? Then you might be just the person we need! We are looking for a person that can help us getting our customers on road answering all their questions about renting a van and get their van clean and up to standard in a timely manner! If that sounds like you call 0412766616 or email us at info@travelwheels.com.au

Product Delivery Coordinator

THE ROLE

As Product Delivery Coordinator you will manage detailing and maintenance projects for the Travelwheels Fleet. Time Management and Quality Control are the key aspects in this position. You will be core to decisions that build a high performing team and delivery resulting in happy customer experiences.

Vehicle Preparation
• Maintenance and repair of vehicle equipment
• Cleaning of vehicle incl. Wet Vac
• Vehicle detailing incl. Buff/Paint/Wash
• Camping kits & kit repairs
• Laundry

Organisation
• Strict Time Management on delivery for customers
• Regularly report progress on each job and quickly communicate delays or concerns to Operations and Customer Support
• Coordinate Pick up’s/Drop off’s
• Inventory count and Budgeting
• Buy Workshop supplies, Camping Kits etc.
• Promote a Health and Safety culture within the business
• Maintain team communication, report unusual concerns and share new ideas that may contribute to improved Workshop operations

Customer Service & Communication
• Welcome all customers in the Office & help them with their inquiry
• Explain functions of vehicle to customers
• Receive and review feedback and pictures content from customers and follow up and report to Customer Support to ensure customer satisfaction.
• Process rental bookings & related paperwork– Pick up and DO in Sydney
• Face to face Trouble-Shooting

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Australian Auto Network

Member since: March 2012

Industry:
Hospitality, Travel & Tourism