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Customer Service Agent - Inbound Team

Hoselink Brookvale, Sydney

Job Description

Join a team that people love to be part of!

Want a chance to thrive in a passionate team environment in the beautiful Northern Beaches? If you want to use your customer service expertise and be given the chance to grow your communication skills, then look no further!

Hoselink is currently seeking a customer service representative whose bubbly personality will resonate with our customers, and whose customer service know-how will make every interaction second to none. Day to day you will be in the office taking inbound calls, assisting customers with orders, providing product advice, responding to customer emails and helping out in our onsite shop.

At Hoselink we understand that our business is only as good as our team, so we do our best to make your work life rewarding and enjoyable. You will enjoy great employee benefits such as a weekly team lunch, a fun staff recreation area (think table tennis, foosball and massage chairs!) as well as social events, plus you’ll get weekends off!

This role will suit someone with good communication skills, a friendly personality and who loves a team environment. Previous customer service or retail experience is essential, particularly in a call centre, however we will provide full training and on-going support.

Hoselink is an award-winning, family-owned and run business with a growing reputation for providing the best gardening and watering products in Australia. In the customer service team, we seek to delight our loyal customers by providing outstanding service and a friendly experience.

Prior knowledge of gardening is not a requirement, as we will teach you all you need to know!

- Full-time hours, rostered Monday through Friday between 9am and 5pm
- $28 casual hourly rate
- Work and live local!

So, if you have experience in a similar role or are passionate about providing good customer service, why not apply for this rewarding position and join a company that really values its people.

Working Holiday Visa holders may apply but must be available to work for 6 months.
Fluent spoken and written English essential.

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Member since: October 2015