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Caretaker & Receptionist

Backpackers in Paradise Surfers Paradise, Queensland

Job Description

Caretaker & Receptionist - Backpackers in Paradise - Looking for a couple

Queensland – Surfers Paradise

Accommodation & Agreed Award Salary

Located in the heart of Surfers Paradise this hostel provides accommodation for around 150 guests. We offer travelers a fun and inviting place to stay in the perfect location to see and do everything the Gold Coast has to offer.

WE ARE LOOKING FOR A COUPLE to work as the Caretaker and Receptionist. You will be responsible for all daily hostel operations with a list of duties.
Your tasks include but are not limited to:
• Guests check in/check out.
• Daily cleaning the various hostel buildings and facilities
• Using the office accommodation booking system
• Upkeep of the pool and hostel facilities.
• Manage maintenance items around buildings and facilities.
• Maintain social media sites to increase or maintain occupancy.
• Respond to guest comments on relevant online platforms.
• Daily responses to emails for guest bookings
• Plan and facilitate social events in hostel grounds as required.
• Manage the on-site bar including serving, stocking the bar, and performing stock-takes.
The ideal candidate will possess the following skills:
• Proven hospitality experience, preferably in an accommodation or hotel business
• Outstanding customer service, communication, interpersonal and people skills
• Excellent telephone manner
• Basic computer, excel, word, emailing required.
• Handling of social media platforms and booking websites.
• A demonstrated ability to use initiative whether working autonomously or as part of a team.
• Willingness to take direction from the owner and take correction when necessary.
• Holds a current RSA licence.
The ideal candidate will also possess the following personal skills:
• A passion for hospitality and looking after guests.
• Being on time and responding quickly to guest requests.
• Creativity, problem solving and an enormous ‘can-do’ attitude.
• Ability to work under pressure.
• A positive approach to change.
• Possess a “firm but fair” approach.
• A professional appearance
• Organizational and time management skills
Please email your application to [email address removed]

Postcode: 4217 (Surfers Paradise, Queensland)

Not a backpacker? That's ok. We accept applications from Australian citizens, permanent residents, international students as well as working holiday visa holders. If you are qualified for this position, please register and apply via the form below.

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Backpackers in Paradise

Member since: July 2021