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Front Office Manager-remote Coastal Western Australia

MLKA Hospitality Recruitment Perth, Western Australia

2nd Year Visa Eligible

Job Description

Front Office Manager-Remote Coastal Western Australia

Take the leap into your new life today!

Escape the daily grind of city life and experience amazing location in gorgeous remote coastal Western Australia!!

We are seeking an experienced Front Office Manager for this beautiful venue located in remote coastal Western Australia.

The venue is one of the leading remote destinations in the country.

This is a fantastic opportunity and an excellent way to save!


Package:

$65,000 Salary
Free Accommodation-Own, Self-contained room with own kitchen & bathroom

The Front Office Manager is responsible for all rooms and sites, working alongside the Executive Housekeeper. Critically the FOM role is the face of the property and the companies brand. Guest experience and customer focus is paramount.

Key Responsibilities:

Management of the front office team and working as part of the wider management team to ensure the successful operations of the property
Guest arrivals, departures, guest inquiries, providing information for resort guests
Ensuring a high degree of customer service at the front office, providing all guests a warm welcome to the resort and assisting with all aspects of their stay
Optimising revenue opportunities, seeking out business efficiencies in room inventory management and sales
Planning with the Management team in relation to reservations, groups, functions and events bookings
Be conversant in property rules, security systems, fire, health and safety and emergency procedures
Maintaining accurate guest accounts, adhering to confidentiality policies and procedures.
Candidate Requirements:
Previous experience in hotel front office, reception or reservations management
Excellent communication skills
Passionate about exceeding guest expectations
Excellent attention to detail
Willingness to obtain comprehensive information on local area and attractions
Availability to work over weekends and public holidays and assisting with after hours calls
Additional Information:

Live in one of Australia's most sought after destinations
Work for a thriving company with room for career progression
Access via sealed roads or public transport
Telstra Mobile Coverage available
Take the leap today!!

Not a backpacker? That's ok. We accept applications from Australian citizens, permanent residents, international students as well as working holiday visa holders. If you are qualified for this position, please register and apply via the form below.

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MLKA Hospitality Recruitment

Member since: December 2020

Industry:
Hospitality, Travel & Tourism