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Host

Jitjatjo Australia Sydney, Sydney

Job Description

Jitjatjo is looking for friendly and attentive talent like you who enjoy working in fast-paced customer service environments.

Hosts welcome, seat, and interact with guests upon arrival as well as taking and adjusting bookings online or over the phone. Successful Talent ensure guests arrival and seating operations run smoothly making sure guests have a pleasant experience.

Responsibilities
- Meet, greet, and welcome guests on arrival
- Provide accurate wait times and monitor waiting lists for tables for proper flow
- Manage and take dining reservations; in person and over the phone
- Escort customers to assigned dining or bar areas
- Provide menus and announce Wait Staff's name
- Coordinate with wait staff about available seating options
- Maintain a clean guest reception area
- Cater to guests who require extra attention (e.g. children, elderly)
- Answer incoming calls and address customers' queries
- Assist Wait Staff as required
- Handle customer payments through the establishment's POS system or other payment processing system

Requirements
- Previous experience as a Host or Wait Staff
- Understanding of hospitality etiquette
- Familiarity with health and safety regulations
- Experience in managing reservations
- Demonstrable customer service skills and ability to handle customer conflict
- Excellent communication skills and manner (phone, email, and in-person)
- Strong organisational skills with the ability to monitor the entire dining and bar area
- Understand and comply with food and beverage regulations
- Physical ability to walk and stand for long periods of time
- A responsible and trustworthy team player

Postcode: 2000 (Sydney, Sydney)

Not a backpacker? That's ok. We accept applications from Australian citizens, permanent residents, international students as well as working holiday visa holders. If you are qualified for this position, please register and apply via the form below.

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Jitjatjo Australia

Member since: November 2021

Description:
Jitjatjo connects people in search of flexible work with casual Hospitality jobs that match their lifestyle.
As an On Demand staffing company, we have built a technology platform that uses AI to share the best available jobs near you. We hire trustworthy gig workers who are looking for side hustles, entry level jobs, or even seasonal shifts.

Industry:
Hospitality, Travel & Tourism

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