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Outbound Call Center Agent

Green adapt Fitzroy, Melbourne

2nd Year Visa Eligible

Job Description

We have been working within Government-backed, energy-efficiency programs for the last 10 years, we know what it takes to succeed and thrive. With 2022 fully underway, borders opened, and lockdowns a thing of the PAST!!!

We are now opening the flood gates and revamping our customer service & call centre team. If you are looking to grow your professional career, are looking for a fresh change and are passionate about making a difference in people’s lives then this is the role for you.

Reporting to the Call Centre Team Leader, your duties will include but are not limited to:
• Outbound calls to new and established customer bases and booking in services.
• Provide a high level of service to customers and understanding the value and technical aspects of their systems.
• Build and retain long term relationships with customers
• Liaise with internal operations team to ensure timely and accurate service to the customer base.

About You:
Successful candidates will:
• Be experienced in a sales or customer service environment (contact centre, direct sales, or retail)
• Consistent contact attempt via phone, email, and chat to generate, follow-up, nurture and qualify leads
• Have strong communication skills and attention to detail
• Excellent phone manners and communication skills including the ability to tailor your communication style.
• Have proven ability to objection sell
• Be driven to meet KPI’s and achieve sales targets accessing commissions
• Confidence and a positive attitude
• Deliver exceptional customer service
• Capacity to learn new skills, products, and technical knowledge Strong ability to learn new technology and ramp-up quickly
• Ability to work in high-energy sales team environment as a team player

What we can offer You:
• Competitive remuneration plus superannuation plus commission
• A chance to make a difference and get paid for doing so!
• Paid training and ongoing development programs
• A genuine and down to earth team
• Prime location - Located in the Heart of busy Fitzroy 5 min from Parliament Station, with a great work environment and plenty of transportation nearby.
• Great progression on offer, we always look to promote internally where applicable

If this sounds like you, APPLY NOW!
Please note that only shortlisted candidates will be contacted.

Postcode: 3065 (Fitzroy, Melbourne)

Not a backpacker? That's ok. We accept applications from Australian citizens, permanent residents, international students as well as working holiday visa holders. If you are qualified for this position, please register and apply via the form below.

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Green adapt

Member since: April 2022

Industry:
Call Centre & Customer Service