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Customer Service Agent

Schwarz Perth Airport, Perth

2nd Year Visa Eligible

Job Description

About Avis Budget Group

We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry.

Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

About the Role

The Rental Sales Agent is the face of our brand! In this position you will interact with our customers at the rental counter, complete rental bookings and responding to general customer inquiries.

What you’ll do

Establishing customer car rental needs by actively listening
Review in detail ABG’s various add on’s and services as to determine what may best suit the customer
Communicate rental procedures and guidelines effectively
Complete rental bookings in a timely, efficient and accurate manner
Answering customer questions and inquiries
What we’re looking for

Applicants must have a full and valid driver’s licence
This is a full time position and requires availability to work on a rotational roster that includes evenings, weekends and public holidays
Ability to work in a fast paced environment while delivery exceptional customer service
Previous experience within retail, hospitality, customer service, sales or similar roles
Ability to follow procedures and adhere to company guidelines and standards
Comfortable learning and using various computer systems to accurately input rental information
Benefits and Perks

Hourly pay + loadings + commission incentives
Wellbeing programme incl. life insurance + discounted health insurance + superannuation options
Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much more
Employee discounts on car rental across Avis Budget Group
Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
Full training provided to help you achieve your goals & reach your potential
In accordance with our Avis Safety Pledge and Budget Worry-Free Promise, ABG’s Vaccination Policy requires all Australia-based employees to be fully vaccinated with an Approved COVID-19 Vaccine and provide Evidence of Vaccination to our Human Resources Department. You will be provided with relevant information throughout the recruitment process.

Postcode: 6105 (Perth Airport, Perth)

Not a backpacker? That's ok. We accept applications from Australian citizens, permanent residents, international students as well as working holiday visa holders. If you are qualified for this position, please register and apply via the form below.

  This job vacancy was been posted over 40 days ago, but is still active and currently accepting new applications.

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Member since: May 2022

We don't just rent cars. We're changing the way people move. Across our world-famous brands – Avis, Budget, Zipcar, Payless and Apex – we're leading the way for the global mobility industry.
We're continually harnessing the latest technology to develop integrated products and services that will offer entirely new travel possibilities with more convenience and flexibility than ever before.
We're looking for the very best talent to join us, and in return we offer a fast-paced and collaborative working environment, where we're committed to fostering innovation and putting the customer at the heart of everything we do.