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Vehicle Service Agent

Avis Budget Group Cairns Airport, Cairns

Job Description

About Avis Budget Group

We don’t just rent cars. We’re changing the way people move. Across our world-famous brands – Avis, Budget, Zipcar, and Apex – we’re leading the way for the global mobility industry.

About Your Opportunity

Our Vehicle Service Agent are an integral part to the cleaning and servicing of rental vehicles following established standards.

This is a Casual position is based at our Cairns North car rental branch, working 20-30 hours per week on a roster with shifts on weekdays, evenings and weekends. Rosters are prepared two weeks in advance.

If you relocate to Cairns for this role, you could receive up to $1500 cash bonus through government funded scheme #workincairnsgbr

Duties and Responsibilities

  • Checking in returned vehicles, checking fuel levels, body damage and operation of – vehicle and accessories.
  • Removing damaged or problem vehicles from fleet to designated out-of-service area,
  • Completing incident reports and notifying dispatcher or rental counter of vehicles taken out of service.
  • Cleaning interior and exterior of vehicles according to prescribed quality standards
  • Conducting inventory and logging vehicles in and out of service area according to established procedures
  • Assisting all customers with inquiries, concerns and requests in a positive and friendly manner, including the loading and unloading of luggage, shuttling customers to desired destination as directed and providing direction and operating instructions.

Skills and Experience

  • Hold a full and valid driver’s licence
  • Have a minimum of 4 full days availability
  • Enjoy working in a team environment
  • Be passionate about delivering an exceptional product to our customers

Company Culture

We are a diverse, down-to-earth and hardworking bunch, committed to helping you develop your talents and skills, every step of the way. You’ll be trusted to take responsibility and make decisions – to get on and do a great job! Flexible working arrangements and a casual dress code are all part of the job, just dress for your day ahead!


  • Excellent opportunity to partner with all parts of a thriving mobility business
  • Opportunity for growth and progression within the Avis Budget Group
  • A competitive salary package with an excellent range of benefits

Postcode: 4870 (Cairns Airport, Cairns)

Not a backpacker? That's ok. We accept applications from Australian citizens, permanent residents, international students as well as working holiday visa holders. If you are qualified for this position, please register and apply via the form below.

  This job vacancy was been posted over 40 days ago, but is still active and currently accepting new applications.

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Avis Budget Group

Member since: May 2021

Avis Budget Group is the global leader in car rental services. No matter where customers are in the world, we can offer them a mobility solution tailored to their needs.
In Australia, we have car rental locations nationally, with multiple branches in every state. Search our website to find the locations nearest to you!
We offer varied hours, with shifts on weekdays, weekends and public holidays, on a Full-time or Casual basis.
Positions include counter based roles interacting with customers selling products and services such as Rental Sales Agents, or car detailing outdoor roles as a Vehicle Service Agent.
Our employees also benefit from excellent discounts on car rental, amongst other perks!
Apply today, and one of our team will give you a call!

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