Zipline Guide

How would you like to spend your day surrounded by the beautiful Australian rainforest? If this sounds good to you then we have the ideal role for you!

Nestled amongst the serenely beautiful landscape of the Otways, our Treetop Walk is a stunning experience for all our visitors. Our small and friendly team are what make this experience full of long lasting memories.

About the Role

We are seeking casual Zip-Line guides to join the Zip-Line team at Otway Fly Treetop Adventures.

As a Zip-Line guide at Otway Fly Treetop Adventures, your primary responsibility is to conduct daily Zip- Line tours through a cool wet sclerophyll / cool temperate rain forest nestled within the Otway National Park.

Further responsibilities include:

Conducting and managing an efficient and seamless guided tour through a wet sclerophyll / cool temperate rain forest.
Adhering to the Otway Fly Zip-Line tour Standard Operating Procedures and Code of Safe Working Practice at all times.
Demonstrate excellent communication between all team members and guests.
Conducting all tour preparation tasks including meeting and greeting guests before their tour and delivering safety briefs, harness, helmet fittings and safety checks.
Managing a high level cleanliness and presentation of attraction.
Assist in the safety supervision of all guests during the zip-line tour.
Please note that this role requires weekend and school holiday availability.

About You

You hold a current first aid certificate and a current VIC Working with Children’s Check (or willing to obtain one if successful). Holding a working at heights and high ropes qualification is highly desirable with prior experience in the tourism industry.

This is a fast paced, guest facing environment- no two days are the same- so having the fitness and ability to safely lead and supervise zip-line tours will be key in this role. In addition, you are a strong communicator and are able to build rapport across the business. Your ability to have a flexible and adaptable approach along with demonstrated planning, organisational and time management skills are desired.

The successful candidate must be able to pass a competency based in house training program.

About the Benefits

The salary is competitive and other perks include:

Corporate benefits including free access to all our attractions worldwide
Autonomy to introduce disruptive thinking in your profession
Global opportunities to develop and progress your skills and career
Being part of a business built on fun
So if you are a team player who is vibrant and passionate about creating and delivering exceptional guest experiences we want to hear from you!

Everyone Matters at Merlin.

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!
Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.