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Hostel Manager

Grafton Backpackers Auckland, South Australia

Job Description

Ever wanted to live in the world's most live able City? In the world's most beautiful Country?

We are looking for a motivated, confident and outgoing person or couple to become the Manager/s of Auckland best and busiest backpacker hostel. Located in the heart of the City operating a high flow of backpackers from all over the world you will be responsible for making sure their stay with us (maybe their first in Nz) is a good one.

The role of a Hostel Manager and their team is to plan and carry out the day to day operations of the hostel to make sure everything runs smoothly and we deliver a high quality service to our guests. Confidence is key along with the ability to work under pressure, some of these tasks but not limited are:

+Staff training and management
+Create specific task lists for each position
+Ensure team morale and motivation
+Conduct check-in and checkout procedures
+Provide local and regional information
+Maintain accurate reservation information
+Update bed allocation for online booking sites
+Liaise with OTAs
+Ensure quality standards for cleanliness
+Make beds, clean and organize bathrooms, dormitories, and common areas
+Maintain the hostel facilities in proper working order
+Maintain a business relationship with vendors and suppliers
+Cash handling and using an POS / Eftpos system
+Adjusting prices
+Relaying any problems to the business owner

Experience in a similar role is preferred but full and ongoing training will be provided throughout the employment. A private room is provided with the role and with a competitive salary for the right candidate. This role would best suit a backpacker / international guest looking to start their overseas experience.

A good level of spoken and written English is required along with the ability to live and work in New Zealand for 6 months or longer.

Postcode: 1010 (Auckland, South Australia)

Not a backpacker? That's ok. We accept applications from Australian citizens, permanent residents, international students as well as working holiday visa holders. If you are qualified for this position, please register and apply via the form below.

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Grafton Backpackers

Member since: April 2021