Wicked Campers is a global tour de force in 4WD & Campervan rental and we believe road trips are the best way to holiday! Our customers can hire our Campervans, 4WD Campers & Cars from over 14 locations across Australia & New Zealand. We know RVs inside and out as we’ve been renting campervans, 4WD Campers & cars for over 20 years across Australia, New Zealand, the USA, Canada & South Africa.
We are looking for a confident, outgoing and customer-focused person to support our Sales team with administrative & Customer Service tasks for the brand Campervan Village.
This role is full-time (38 hours), Monday - Friday and we are looking to fill this role as soon as possible.
WHAT YOU WILL DO
Manage multiple email inboxes and respond to Trade & direct customer & internal enquiries in a timely manner
Check on outstanding balances, follow up with customers for payments & reconcile Remittances
Assure online check-ins have been completed prior to pick up
Data entry & data maintenance (enter bookings, B2B relationships, products, rates)
Manage bond releases & process refunds
Support other departments & sister brands as required
ARE YOU AND HAVE YOU GOT?
Well-organized and team-focused with high energy levels
Excellent interpersonal skills and an empathetic communication style
Confident around a computer (Excell, Outlook, data entry)
Comfortable with following processes and procedures
Good time management and the ability to prioritize tasks and remain calm under pressure
Experience in customer service, you go above and beyond to provide amazing customer service
Have an eye for detail, be happy to work unsupervised in a team environment but still deliver
Have good time management and you usually hit deadlines
To apply, please email with the following details:
Cover Letter (max 1 page)
Resume (max 2 page)
When can you start
Work rights & visa (Non AU-residents only)
Only applicants with full work rights will be considered.
Visa holders are encouraged to apply as long as their visa allows them to work for more than 6+ full-time and they are staying long-term in Brisbane. Please advise if you are a visa holder and when your visa expires. No sponsorship opportunity is available.
We will not consider applications sent through by recruitment agencies.
Postcode: 4102 (Woolloongabba, Brisbane)
Not a backpacker? That's ok. We accept applications from Australian citizens, permanent residents, international students as well as working holiday visa holders. If you are qualified for this position, please register and apply via the form below.
This job vacancy was been posted over 40 days ago, but is still active and currently accepting new applications.
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Member since: August 2023
Wicked Campers began in 2001 in sunny Brisbane, Australia by a flock of psychedelic seagulls. The gulls discovered that if they ate certain seeds & berries, they could defecate intense colours and patterns on passing vehicles, thus changing the landscape of Australian Highways forever.
The gulls sold the camper hire company to founder, John Webb for a packet of Doritos in late 2001, who immediately recruited graffiti artists – a rag-tag army of freaks, fire-breathers and mushroom-eaters, to replace the seagull artists. Since 2001, Wicked has grown exponentially, with over 1,000 vehicles in Australia as well as 46 locations across the globe - including Depots in the UK, Europe, New Zealand, South Africa, Japan, Canada, USA & Chile!
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